Securing your account with two-factor authentication (2FA)

Overview

Two‑Factor Authentication (2FA) adds an additional layer of protection to your RocketCyber account by requiring two forms of verification:

  • Something you know (your email address and password)

  • Something you have (a time‑based, one‑time code generated by an authenticator app)

Even if your password is compromised, 2FA helps prevent unauthorized access to your account.

RocketCyber strongly recommends enabling 2FA for all users.

Note on Unified Login

If your organization uses Unified Login with KaseyaOne, two‑factor authentication may be enforced by your identity provider instead of directly within RocketCyber.

If you sign in to RocketCyber using Unified Login, 2FA settings are managed through KaseyaOne. If you sign in directly to RocketCyber, you can enable and manage 2FA using the steps in this article.

Enabling two-factor authentication

To enable 2FA on your RocketCyber account, follow these steps:

1. Access your profile

  • Click your profile name in the upper‑right corner of the RocketCyber console.

  • Select Profile Settings.

2. Enable 2FA

  • Click Enable Two Factor to begin setup.

3. Install an authenticator app

  • Install the app from your device’s app store.

Configuring your authenticator app

Authy setup

1. Open the Authy app.

2. Tap the three vertical dots in the upper‑right corner.

3. Select Add Account.

4. Choose Scan QR Code.

5. Scan the QR code displayed in the RocketCyber console.

6. Tap Done.

Google Authenticator setup

1. Open Google Authenticator.

2. Tap the + icon to add a new account.

3. Select Scan a barcode.

4. Scan the QR code displayed in the RocketCyber console.

Note: If the scanner has trouble reading the QR code, hold your device steady for a few seconds or adjust the angle slightly.

NOTE  If the scanner has trouble reading the QR code, hold your device steady for a few seconds or adjust the angle slightly.

Completing setup

1. After scanning the QR code, your authenticator app will generate a one‑time code.

2. Enter this code in the RocketCyber setup prompt.

3. Click Submit.

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You will then be shown ten recovery codes.

Saving your recovery codes

Store your recovery codes in a secure location. These codes allow you to regain access if:

  • Your phone is lost or replaced

  • Your authenticator app is unavailable

Each recovery code can be used once.

Authenticating with 2FA

When logging in:

  • Enter your email address and password.

  • When prompted, open your authenticator app.

  • Enter the current code shown for RocketCyber.

This verifies your identity and completes sign‑in.

Setting up a second device

If you need to add a new phone or device:

  • Log in to RocketCyber.

  • Go to Profile Settings.

  • Select View QR Code.

  • Scan the QR code using your new device’s authenticator app.

IMPORTANT  You must already be logged in to add a second device. If you no longer have access to your original device, use a recovery code.

Disabling 2FA

While not recommended, you can disable 2FA if required:

  • Go to Profile Settings.

  • Select Disable Two Factor

IMPORTANT  Disabling 2FA significantly reduces account security. Enable it again as soon as possible.