Contacting the RocketCyber Security Operations Center (SOC)

For immediate assistance with active security incidents, please contact the RocketCyber SOC, which is available 24/7:

  • US Direct Line: +1 786 673 4043

  • EU Direct Line: +44 330 912 1898

  • AU Direct Line: +61 2 8000 9389

To create a SOC ticket for active security events or incidents, please use the following link: SOC (Active Security Events/Incidents).

General product support questions

For any general product support questions, we encourage you to reach out to RocketCyber Support:

  • Hours of operation: Mon-Fri 08:00 AM - 7:00 PM EST.

  • US Toll-Free Number: (877) 282-8857 1, 7, 1, 2

To create a product support ticket for platform questions, integrations, or other inquiries, please visit Support (Platform Questions, Integrations, etc.).