Creating an API User in Autotask
In order to use the API, you now need an API user. Follow the next steps to create one:
- From the Autotask dashboard, go to the admin menu
- Select Resources (Users)
- From the list of existing users, select New API User from the drop-down menu next to the New button
- Enter information for the new API User. Make sure the Security Level is set to API User
- Click the buttons to Generate Key and Generate Secret. Make sure you copy down the key and secret. This is what will be used to integrate your PSA with RocketCyber.
- Under API Tracking ID, use Integration Vendor and find RocketCyber in the dropdown list (horizontal arrow in the above picture)
- Grant access for our integration to pull data associated with your Lines of Business
- Click Save & Close
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